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Terms of service

Index:

Article 1 - Definitions

Article 2 - Identity of clip-on earrings .nl

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Costs in case of withdrawal

Article 8 - Exclusion right of withdrawal

Article 9 - The price

Article 10 - Conformity and guarantee

Article 11 - Delivery and execution

Article 12 - Payment

Article 13 - Complaints procedure

Article 14 - Disputes

Article 15 - Additional or different provisions

Article 1 - Definitions

In these terms and conditions, the following definitions apply:

  1. Reflection period: the period within which the consumer can make use of his right of withdrawal;

  2. Consumer: the natural person who does not act in the course of a profession or business and who enters into a distance contract with clip-on earrings .nl;

  3. Day: calendar day;

  4. Duration transaction: a distance contract with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;

  5. Durable data carrier: any means that enables the consumer or entrepreneur to store information that is personally addressed to him in a way that allows future consultation and unaltered reproduction of the stored information.

  6. Right of withdrawal: the option for the consumer to cancel the distance contract within the cooling-off period;

  7. Model form: the model form for withdrawal that clip-on earrings .nl makes available that a consumer can fill in when he wants to make use of his right of withdrawal.

  8. Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;

  9. Distance contract: an agreement in which, in the context of a system organized by clip-on earrings .nl for the distance sale of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication ;

  10. Technique for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur meeting simultaneously in the same room.

  11. General Terms and Conditions: the present general terms and conditions of clip-on earrings .nl.

Article 2 - Identity of clip-on earrings .nl

clip-on earrings .nl

Crane track 7, Amsterdam

E-mail address: contact@klipoorbellen.nl

Brand Name: Soulshaking Corporations

Chamber of Commerce number: 75972336

VAT identification number: NL003028050B64

Article 3 - Applicability

  1. These general terms and conditions apply to every offer from clip-on earrings .nl and to every distance contract and orders concluded between the entrepreneur and the consumer.

  2. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at clip-on earrings .nl and they will be sent free of charge as soon as possible at the request of the consumer.

  3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can can be stored in a simple way on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.

  4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting general terms and conditions. is.

  5. If one or more provisions in these general terms and conditions are at any time wholly or partially void or destroyed, the remainder of the agreement and these terms and conditions will remain in force and the relevant provision will be replaced in mutual consultation without delay by a provision that purports to of the original as closely as possible.

  6. Situations that are not regulated in these general terms and conditions must be assessed 'in the spirit' of these general terms and conditions.

  7. Uncertainties about the interpretation or content of one or more provisions of our terms and conditions must be explained 'in the spirit' of these terms and conditions.

Article 4 - The offer

  1. If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.

  2. The offer is without obligation. clip-on earrings .nl is entitled to change and adjust the offer.

  3. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. Deviations, obvious mistakes or obvious errors in the images and the offer are not binding on clip-on earrings .nl.

  4. Images accompanying products are a true representation of the products offered. clip-on earrings .nl cannot guarantee that the displayed colors correspond exactly to the real colors of the products.

  5. All images, specifications and data in the offer are indicative and cannot give rise to compensation or dissolution of the agreement. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in the
    special:

    • the price including taxes;

    • any shipping costs;

    • the manner in which the agreement will be concluded and which actions are required for this;

    • whether or not the right of withdrawal applies;

    • the method of payment, delivery and execution of the agreement;

    • the term for acceptance of the offer, or the term within which clip-on earrings .nl guarantees the price;

    • the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the regular base rate for the means of communication used;

    • whether the agreement will be archived after its conclusion, and if so, how it can be consulted by the consumer;

    • the way in which the consumer, before concluding the agreement, can check and, if desired, restore the data provided by him in the context of the agreement;

    • any other languages in which, in addition to Dutch, the agreement can be concluded;

    • the codes of conduct to which clip-on earrings .nl is subject and the way in which the consumer can consult these codes of conduct electronically; and

    • the minimum duration of the distance contract in the event of a long-term transaction.

    • available sizes, colors, type of materials.

Article 5 - The agreement

  1. Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and compliance with the associated conditions.

  2. If the consumer has accepted the offer electronically, clip-on earrings .nl will immediately confirm receipt of acceptance of the offer electronically by means of the order confirmation. As long as the receipt of this acceptance has not been confirmed by clip-on earrings .nl, the consumer can dissolve the agreement.

  3. If the agreement is concluded electronically, clip-on earrings .nl will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, clip-on earrings .nl will take appropriate security measures.

  4. clip-on earrings .nl can inform itself - within legal frameworks - whether the consumer can meet his payment obligations, as well as about all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, clip-on earrings .nl has good reasons not to enter into the agreement, it is entitled to refuse an order or request with reasons, or to attach special conditions to the execution.

  5. clip-on earrings .nl will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:

a. the e-mail address of clip-on earrings .nl where the consumer can go with complaints;

b. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;

c. the information about guarantees and existing after-sales service;

d. the information included in Article 4 paragraph 3 of these terms and conditions, unless clip-on earrings .nl has already provided the consumer with this information before the execution of the agreement;

  1. Every agreement is entered into under the suspensive conditions of sufficient availability of the products concerned.

Article 6 - Right of withdrawal

  1. When purchasing products, the consumer has the option to dissolve the agreement without stating reasons during 14 days. This reflection period starts on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and notified to clip-on earrings .nl.

  2. During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. The basic principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in its original condition and return the packaging to clip-on earrings .nl, in accordance with the reasonable and clear instructions provided by clip-on earrings .nl. The consumer is liable for depreciation of the product that is the result of a way of handling the product that goes further than described above.

  3. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to clip-on earrings .nl within 14 days of receipt of the product. The consumer must make this known by means of the model form. After the consumer has indicated that he wishes to make use of his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment.

  4. If, after expiry of the periods referred to in paragraphs 2 and 3, the customer has not indicated that he wishes to make use of his right of withdrawal resp. has not returned the product to clip-on earrings .nl, the purchase is a fact.

Article 7 - Costs in case of withdrawal

  1. If the consumer makes use of his right of withdrawal, at most the costs of return will be borne by the consumer.

  2. If the consumer has paid an amount for the product, clip-on earrings .nl will refund this amount as soon as possible, but no later than 14 days after withdrawal. This is subject to the condition that the product has already been received back by clip-on earrings .nl or conclusive proof of complete return can be submitted. Repayment will be made via the same payment method used by the consumer unless the consumer expressly gives permission for another payment method.

  3. In the event of damage to the product due to careless handling by the consumer, the consumer is liable for any loss in value of the product.

  4. The consumer cannot be held liable for depreciation of the product if clip-on earrings .nl has not provided all legally required information about the right of withdrawal, this must be done before concluding the purchase agreement.

Article 8 - Exclusion right of withdrawal

  1. clip-on earrings .nl can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if clip-on earrings .nl has stated this clearly in the offer, at least in good time before the conclusion of the agreement.

  2. Exclusion of the right of withdrawal is only possible for products:

a. that have been established by clip-on earrings .nl in accordance with the consumer's specifications;

b. which are clearly personal in nature;

c. which by their nature cannot be returned;

d. which can spoil or age quickly;

and. the price of which is subject to fluctuations in the financial market over which clip-on earrings .nl has no influence;

f. for individual newspapers and magazines;

g. for audio and video recordings and computer software of which the consumer has broken the seal.

h. for hygienic products of which the consumer has broken the seal.

  1. Exclusion of the right of withdrawal is only possible for services:

a. relating to accommodation, transport, restaurant business or leisure activities to be carried out on a specific date or during a specific period;

b. the delivery of which has started with the express consent of the consumer before the cooling-off period has expired;

c. concerning betting and lotteries.

Article 9 - The price

  1. Price changes in the offer are possibland. If the price of the product changes after placing the order, you are not entitled to a refund of the price differencand. For example, if the product is on sale after you have already placed your order, the difference in price will not be reimbursed.

  2. All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typing errors. In the event of printing and typesetting errors, clip-on earrings .nl is not obliged to deliver the product according to the incorrect price.

  3. The prices stated in the offer of products or services include VAT.

Article 10 - Conformity and Warranty

  1. clip-on earrings .nl guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the statutory provisions existing on the date of the conclusion of the agreement and /or government regulations.

  2. Any defects or incorrectly delivered products must be reported to clip-on earrings .nl in writing within 14 days of delivery. The products must be returned in the original packaging and in new condition.

  3. However, clip-on earrings .nl is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

  4. The warranty does not apply if:

  • The consumer has repaired and/or processed the delivered products himself or has had them repaired and/or processed by third parties;

  • The delivered products have been exposed to abnormal conditions (including letting the product come into contact with water) or are otherwise handled carelessly or are contrary to the instructions of clip-on earrings .nl and/or have been treated on the packaging;

  • The defectiveness is wholly or partly the result of regulations that the government has made or will make with regard to the nature or quality of the materials used.

Article 11 - Delivery and execution

  1. clip-on earrings .nl will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.

  2. The place of delivery is the address that the consumer has made known to the company.

  3. With due observance of what is stated in paragraph 4 of this article, the company will execute accepted orders expeditiously, but at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs. The consumer is not entitled to compensation.

  4. All delivery times are indicative. The consumer cannot derive any rights from any stated terms. Exceeding a term does not entitle the consumer to compensation.

  5. In the event of termination in accordance with paragraph 3 of this article, clip-on earrings .nl will refund the amount paid by the consumer as soon as possible, but no later than 14 days after termination.

  6. If delivery of an ordered product proves to be impossible, clip-on earrings .nl will make every effort to make a replacement item available. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded.

  7. The risk of damage and/or loss of products rests with clip-on earrings .nl until the moment of delivery to the consumer or a representative designated in advance and made known to clip-on earrings .nl, unless expressly agreed otherwise.

Article 12 - Payment

  1. Payment will be made via the offered payment methods of the webshop.

  2. Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period as referred to in Article 6 paragraph 1.

  3. When an afterpay method has been chosen, the amounts owed by the consumer will be paid within 14 days after the start of the cooling-off period, or in the absence of a cooling-off period within 14 days after the conclusion of the agreement.

  4. The consumer has the obligation to immediately report inaccuracies in payment details provided or stated to clip-on earrings .nl.

  5. If the consumer does not meet his payment obligation(s) in time, after he has been notified by clip-on earrings .nl of the late payment and clip-on earrings .nl has granted the consumer a period of 14 days to still meet his payment obligations, if payment is not made within this 14-day period, the statutory interest will be owed on the amount still owed and clip-on earrings .nl is entitled to charge the extrajudicial collection costs incurred by it. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the next € 2,500 and 5% on the next € 5,000 with a minimum of € 40, =. clip-on earrings .nl may deviate from the stated amounts and percentages in favor of the consumer.

  6. In the event of non-payment by the consumer, clip-on earrings .nl has the right, subject to legal restrictions, to charge reasonable costs made known to the consumer in advance.

Article 13 - Complaints procedure

  1. clip-on earrings .nl has a sufficiently publicized complaints procedure and handles complaints in accordance with this complaints procedure.

  2. Complaints about the implementation of the agreement must be submitted fully and clearly described to clip-on earrings .nl within 14 days after the consumer has discovered the defects.

  3. Complaints submitted to clip-on earrings .nl will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, clip-on earrings .nl will answer within the period of 14 days with a notification of receipt and an indication when the consumer can expect a more detailed answer.

  4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute settlement procedure.

  5. In the event of complaints, a consumer should first turn to clip-on earrings .nl.

  6. A complaint does not suspend clip-on earrings .nl's obligations, unless clip-on earrings .nl indicates otherwise in writing.

  7. If a complaint is found to be well-founded by clip-on earrings .nl, clip-on earrings .nl will, at its option, replace or repair the delivered products free of charge.

Article 14 - Disputes

  1. Only Dutch law applies to agreements between clip-on earrings .nl and the consumer to which these general terms and conditions apply. Even if the consumer lives abroad.

  2. The Vienna Sales Convention does not apply.

Article 15 - Additional or different provisions

  1. Liability:

clip-on earrings .nl does not accept any liability for damage that may be caused by malfunctioning or improper use of the products sold on www.klipoorbellen.nl or by the company clip-on earrings .nl, in any form (physical, tangible or intangible), and/or undoing any materials or accessories. Keep products out of the reach of children.

Despite the fact that the website has been created with great care, clip-on earrings .nl does not exclude the possibility of a possible error or incompleteness. clip-on earrings .nl accepts the consequences of any error or incompleteness in the information on the website www.klipoorbellen.nl therefore no liability whatsoever. clip-on earrings .nl can also not be held responsible for typing or printing errors that communicate a possible incorrect sales price, of course we do our utmost to correct this error or incompleteness as quickly as possible.

The actual color and/or structure and/or dimensions of the products of clip-on earrings .nl may differ or may not be a perfect copy of the colors and/or structures and/or dimensions that can be seen or are described on the site. clip-on earrings .nl accepts no liability or responsibility for color and/or structure variations and/or size variations as a result of the quality of the computer screens and/or the materials and/or differences in the production process.

2. Force of the majority

Despite all other established legal rights, clip-on earrings .nl reserves the right to cancel your order or cancel the purchase agreement without legal intervention and at its option, in the event of force majeure, by notifying the customer in writing. This force majeure includes, but is not limited to: ​all acts, events, omissions or accidents over which clip-on earrings .nl cannot reasonably be controlled. In the event of force majeure, the customer is not entitled to compensation in any way whatsoever, unless this would be unacceptable in reasonableness and fairness in view of the circumstances.

Model withdrawal form

(only complete and return this form if you wish to revoke the agreement)

  • On
    clip-on earrings .nl
    Crane track 7
    1033 SC Amsterdam
    contactklipoorbellen.nl@gmail.com

— I/We (*) hereby give notice that I/we (*) cancel/revoke our contract for the sale of the following goods/provision of the following service (*):

— Ordered on (DD-MM-YYYY) : — Order number :

— Received on (DD-MM-YYYY):

— Name(s) consumer(s)

— Address consumer(s) :

- IBAN bank account:

— Signature of consumer(s)

— Datum(DD-MM-YYYY):

(*) Strike out what is not applicable.