Terms of service

Impressum:

Klipoorbellen.com

This impressum applies to all offers under the domain www. Klipoorbellen.com including all subdomains (subpages) and all social media channels linked to this webshop:
Facebook: www. Facebook.com/klipoorlokken_com
Instagram:www. Instagram .com/klipoorlokken_com
LinkedIn: www. LinkedIn.com/company/klipoorbanennl
TikTok: www. TikTok.com/@klipoorbanen_com
Pinterest: www. Pinterest.com/klipoorlokken_com
Youtube: @ Klipoorbellen.nl-oorartikelen1761

Return/postal address Netherlands - Company registration address - (note, no visiting address):

Klipoorbellen.com
Slufterplantsoen 145
1316 KV Almere
The Netherlands

Returns/postal address Germany - please note:can only be used for returns from German customers, no visiting address:

Klipoorbellen.com
Krummenackerstrasse 17
73733 Esslingen am Neckar
Germany

Customer service email address: contact@klipoorbellen.com

Telephone:+31 (0)6 40 72 24 60 (For customer service, please email the above address)

Owner/director/representative/responsible for webshop content:Britt van Gils

Trade name:Soulshaking Corporation

Legal form:Sole proprietorship

Purpose of the company:online trading of earrings

Chamber of Commerce number:75972336

VAT identification number:NL003028050B64

European Commission platform for online dispute resolution:https://ec.europa.eu/odr

We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

Table of contents:

Article 1 - Definitions

Article 2 - Identity of Klipoorbellen.com

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Costs in case of withdrawal

Article 8 - Exclusion of right of withdrawal

Article 9 - The price

Article 10 - Conformity and warranty

Article 11 - Delivery and execution

Article 12 - Payment

Article 13 - Complaints procedure

Article 14 - Disputes

Article 15 - Additional or deviating provisions

Article 1 - Definitions

In these conditions the following definitions apply:

1. Reflection period:the period within which the consumer can exercise his right of withdrawal;

2. Consumer:the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with Klipoorbellen.com;

3. Day:calendar day;

4. Duration transaction:a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;

5. Durable data carrier:any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that enables future consultation and unchanged reproduction of the stored information.

6. Right of withdrawal:the option for the consumer to cancel the distance contract within the cooling-off period;

7. Model form:the model withdrawal form that Klipoorbellen.com makes available that a consumer can complete if he wants to exercise his right of withdrawal.

8. Entrepreneur:the natural or legal person who offers products and/or services remotely to consumers;

9. Distance agreement:an agreement whereby in the context of a. com organized system for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;

10. Remote communication technology:means that can be used to conclude an agreement without the consumer and entrepreneur being in the same room at the same time.

11. General Terms and Conditions:the present general terms and conditions of Klipoorbellen. com .

Article 2 - Identity of Klipoorbellen.com

Klipoorbellen.com

Slufterplantsoen 145, 1316 KV Almere, Netherlands

E-mail address: contact@klipoorbellen.com

Trade name:Soulshaking Corporations

Chamber of Commerce number:75972336

VAT identification number:NL003028050B64

Article 3 - Applicability

1. These general terms and conditions apply to every offer from Klipoorbellen.com and to every distance contract and orders concluded between entrepreneur and consumer.

2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumerIf this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at Klipoorbellen.com and that they will be sent free of charge as soon as possible at the request of the consumer.

3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be read by the consumer. can be easily stored on a durable data carrierIf this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or otherwise at the request of the consumer.

4. In the event that, in addition to these general terms and conditions, specific product or service terms and conditions also apply, the second and third paragraphs apply mutatis mutandis and in the event of conflicting general terms and conditions, the consumer can always rely on the applicable provision that is most favorable to him. is.

5. If one or more provisions in these general terms and conditions are at any time wholly or partially null and void or are annulled, the remainder of the agreement and these terms and conditions will remain in force and the provision in question will be immediately replaced in mutual consultation by a provision that of the original as closely as possible.

6. Situations that are not regulated in these general terms and conditions must be assessed 'in the spirit' of these general terms and conditions.

7. Any uncertainties regarding the interpretation or content of one or more provisions of our terms and conditions must be interpreted 'in the spirit' of these general terms and conditions.

Article 4 - The offer

1. If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.

2. The offer is without obligationKlipoorbellen.com is entitled to change and adapt the offer.

3. The offer contains a complete and accurate description of the products and/or services offeredThe description is sufficiently detailed to enable a good assessment of the offer by the consumerDeviations, apparent mistakes or obvious errors in the images and the offer do not bind Klipoorbellen.com .

4. Images of products are a true representation of the products offeredKlipoorbellen.com cannot guarantee that the colors displayed exactly match the real colors of the products.

5. All images, specifications and data in the offer are indicative and cannot give rise to compensation or termination of the agreementEach offer contains such information that it is clear to the consumer what the rights and obligations are associated with acceptance of the offer.This concerns the
   special:

• • the price including taxes;

  • any shipping costs;

  • the manner in which the agreement will be concluded and what actions are required for this;

  • whether or not the right of withdrawal applies;

  • the method of payment, delivery and execution of the agreement;

  • the period for acceptance of the offer, or the period within which Klipoorbellen. com guarantees the price;

  • the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a different basis than the regular basic rate for the means of communication used;

  • whether the agreement is archived after its conclusion, and if so, how it can be consulted by the consumer;

  • the way in which the consumer, before concluding the agreement, can check the data provided by him in the context of the agreement and, if desired, restore it;

  • any other languages ​​in which, in addition to Dutch, the agreement can be concluded;

  • the codes of conduct to which Klipoorbellen.com has subjected itself and the way in which the consumer can consult these codes of conduct electronically; and

  • the minimum duration of the distance contract in the case of a long-term transaction.

  • available sizes, colors, type of materials.

Article 5 - The agreement

1. The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and compliance with the conditions set.

2. If the consumer has accepted the offer electronically, Klipoorbellen.com will immediately confirm receipt of the acceptance of the offer electronically, through the order confirmation.As long as receipt of this acceptance has not been confirmed by Klipoorbellen.com , the consumer can terminate the agreement.

3. If the agreement is concluded electronically, Klipoorbellen.com will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environmentIf the consumer can pay electronically, Klipoorbellen. com to take appropriate security measures.

4. Klipoorbellen.com can - within legal frameworks - inform itself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract.If, based on this investigation, Klipoorbellen.com has good reasons not to enter into the agreement, it is entitled to refuse an order or request with reasons or to attach special conditions to the execution.

5. Klipoorbellen.com will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:

athe email address of Klipoorbellen.com where the consumer can go with complaints;

bthe conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;

cthe information about warranties and existing after-sales service;

dthe information included in Article 4, paragraph 3 of these conditions, unless Klipoorbellen. com has already provided this information to the consumer before the execution of the agreement;

1. Every agreement is entered into under the conditions precedent of sufficient availability of the products in question.

Article 6 - Right of withdrawal

1. When purchasing products, the consumer has the option to terminate the agreement without giving reasons within 14 daysThis reflection period commences on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and announced to Klipoorbellen.com .

2. During the cooling-off period, the consumer will handle the product and packaging with careHe will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product.The basic principle here is that the consumer may only handle and inspect the product as he would in a store. If he exercises his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in its original condition and return the packaging to Klipoorbellen.com , in accordance with the reasonable and clear instructions provided by Klipoorbellen.comThe consumer is liable for any reduction in value of the product that is the result of handling the product that goes further than described above.

3. If the consumer wishes to exercise his right of withdrawal, he is obliged to inform Klipoorbellen.com within 14 days of receiving the product.The consumer must make this known using the model formAfter the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product within 14 days.The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment.

4. If, after the expiry of the periods referred to in paragraphs 2 and 3, the customer has not indicated that he wishes to exercise his right of withdrawal orDo not use the product on Klipoorbellen. com has returned, the purchase is a fact.

Article 7 - Costs in case of withdrawal

1. If the consumer exercises his right of withdrawal, a maximum of the costs of return will be borne by the consumer.

2. If the consumer has paid an amount for the product, Klipoorbellen.com will refund this amount as soon as possible, but no later than within 14 days after cancellation.This is subject to the condition that the product has already been received back by Klipoorbellen.com or conclusive proof of complete return can be submitted.Refunds will be made via the same payment method used by the consumer unless the consumer expressly consents to another payment method.

3. If the product is damaged due to careless handling by the consumer himself, the consumer is liable for any reduction in value of the product.

4. The consumer cannot be held liable for any depreciation of the product when Klipoorbellen. com not all legally required information about the right of withdrawal has been provided, this must be done before concluding the purchase agreement.

Article 8 - Exclusion of right of withdrawal

1. Klipoorbellen.com can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3The exclusion of the right of withdrawal only applies if Klipoorbellen.com has clearly stated this in the offer, at least in a timely manner before concluding the agreement.

2. Exclusion of the right of withdrawal is only possible for products:

athat have been created by Klipoorbellen.com in accordance with consumer specifications;

bthat are clearly personal in nature;

cwhich by their nature cannot be returned;

dthat can spoil or age quickly;

ethe price of which is dependent on fluctuations in the financial market over which Klipoorbellen.com has no influence;

ffor individual newspapers and magazines;

gfor audio and video recordings and computer software of which the consumer has broken the seal.

hfor hygienic products of which the consumer has broken the seal.

1. Exclusion of the right of withdrawal is only possible for services:

aregarding accommodation, transport, restaurant business or leisure activities to be carried out on a certain date or during a certain period;

bthe delivery of which has started with the express consent of the consumer before the cooling-off period has expired;

cconcerning betting and lotteries.

Article 9 - The price

1. Price changes in the offer are possibleIf the price of the product changes after placing the order, you are not entitled to a refund of the price differenceFor example, if the product goes on sale after you have already placed your order, the difference in price will not be reimbursed.

2. All prices are subject to printing and typographical errorsNo liability is accepted for the consequences of printing and typographical errorsIn case of printing and typographical errors, Klipoorbellen. com is not obliged to deliver the product at the incorrect price.

3. The prices stated in the offer of products or services include VAT.

Article 10 - Conformity and Warranty

1. Klipoorbellen.com guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and/or government regulations.

2. Any defects or incorrectly delivered products must be reported in writing to Klipoorbellen.com within 14 days of delivery.Products must be returned in the original packaging and in new condition.

3. However, Klipoorbellen.com is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

4. The warranty does not apply if:

• The consumer has repaired and/or edited the delivered products himself or has had them repaired and/or edited by third parties;

• The delivered products have been exposed to abnormal conditions (includingallowing the product to come into contact with water) or otherwise treated carelessly or contrary to the instructions of Klipoorbellen.com and/or on the packaging;

• The defect is wholly or partly the result of regulations that the government has imposed or will impose with regard to the nature or quality of the materials used.

Article 11 - Delivery and execution

1. Klipoorbellen. com will exercise the utmost care when receiving and executing orders for products and when assessing applications for the provision of services.

2. The place of delivery is the address that the consumer has provided to the company.

3. Taking into account what is stated in paragraph 4 of this article, the company will execute accepted orders expeditiously, but no later than within 30 days, unless the consumer has agreed to a longer delivery period.If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after he has placed the order.In that case, the consumer has the right to terminate the agreement without costsThe consumer is not entitled to compensation.

4. All delivery times are indicativeThe consumer cannot derive any rights from any stated periodsExceeding a term does not entitle the consumer to compensation.

5. In the event of dissolution in accordance with paragraph 3 of this article, Klipoorbellen.com will refund the amount paid by the consumer as soon as possible, but no later than within 14 days after dissolution.

6. If delivery of an ordered product proves to be impossible, Klipoorbellen.com will make every effort to make a replacement item available.No later than upon delivery, it will be stated in a clear and understandable manner that a replacement item will be deliveredFor replacement items right of withdrawal can not be excluded.

7. The risk of damage and/or loss of products rests with Klipoorbellen.com until the moment of delivery to the consumer or a representative designated in advance and made known to Klipoorbellen.com , unless expressly agreed otherwise.

Article 12 - Payment

1. Payment will be made via the payment methods offered by the webshop.

2. Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the cooling-off period as referred to in Article 6, paragraph 1.

3. If an afterpay method has been chosen, the amounts owed by the consumer will be paid within 14 days after the start of the reflection period, or in the absence of a reflection period, within 14 days after concluding the agreement.

4. The consumer has the obligation to immediately report any inaccuracies in payment details provided or stated to Klipoorbellen.com .

5. If the consumer does not fulfill his payment obligation(s) on time, he is, after he has been informed by Klipoorbellen.com of the late payment and Klipoorbellen.com has granted the consumer a period of 14 days to still meet his payment obligations, If payment is not made within this 14-day period, statutory interest will be owed on the amount still owed and Klipoorbellen. com is entitled to charge the extrajudicial collection costs incurred by himThese collection costs amount to a maximum of:15% on outstanding amounts up to € 2,500; 10% on the next € 2,500 and 5% on the next € 5,000 with a minimum of € 40Klipoorbellen. com may deviate from the stated amounts and percentages for the benefit of the consumer.

6. In the event of non-payment by the consumer, Klipoorbellen. com , subject to legal restrictions, the right to charge the reasonable costs communicated to the consumer in advance.

Article 13 - Complaints procedure

1. Klipoorbellen. com has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.

2. Complaints about the implementation of the agreement must be submitted fully and clearly described to Klipoorbellen within 14 days. com , after the consumer has discovered the defects.

3. At Klipoorbellen. com complaints will be answered within 14 days from the date of receiptIf a complaint requires a foreseeably longer processing time, Klipoorbellen. com will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed response.

4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute settlement procedure.

5. In case of complaints, a consumer should first contact Klipoorbellen. com .

6. A complaint suspends Klipoorbellen's obligations. com not on, unless Klipoorbellen. com indicates otherwise in writing.

7. If a complaint is found to be justified by Klipoorbellen. com , will Klipoorbellen. com at its option or replace or repair the delivered products free of charge.

Article 14 - Disputes

1. On similarities between Klipoorbellen. com and the consumer to whom these general terms and conditions apply, only Dutch law appliesEven if the consumer lives abroad.

2. The Vienna Sales Convention does not apply.

Article 15 - Additional or deviating provisions

1. Liability:

Klipoorbellen. com accepts no liability for damage that may be caused by poor functioning or improper use of the products sold on www. Klipoorbellen. com or by the company Klipoorbellen. com , in any form whatsoever (physical, tangible or intangible), and/or the unmaking of any materials or accessoriesKeep products out of the reach of children.

Despite the fact that the website has been created with great care, Klipoorbellen is closing. com , however, does not exclude the possibility of an error or omissionKlipoorbellen. com accepts the consequences of any error or incompleteness in the information on the website www. Klipoorbellen. com therefore no liability whatsoeverKlipoorbellen are also available. com cannot be held responsible for typographical or printing errors that communicate a possible incorrect sales price, we will of course do our utmost to correct this error or incompleteness as quickly as possible.

The actual color and/or structure and/or dimensions of Klipoorbellen products. com may differ or not be a perfect copy of the colors and/or structures and/or dimensions shown or described on the siteKlipoorbellen. com accepts no liability or responsibility for color and/or structural variations and/or variations in size due to the quality of the computer screens and/or materials and/or differences in the production process.

2Force majeur

Klipoorbellen. com , notwithstanding any other established legal rights, reserves the right to cancel your order or cancel the purchase agreement without legal intervention and at its option, in the event of force majeure, by giving written notice to the customerThis force majeure includes, but is not limited to:all actions, events, negligence or accidents over which Klipoorbellen cannot reasonably have control. com In the event of force majeure, the customer is not entitled to compensation in any way whatsoever, unless this would be unacceptable in all reasonableness and fairness given the circumstances.

​

Model withdrawal form

(only complete and return this form if you wish to withdraw from the agreement)

• At
  Klipoorbellen. com
  Slufterplantsoen 145
  1316KV Almere
  The Netherlands

• contact@ Klipoorbellen. com

— I/We (*) hereby give notice that I/we (*) revoke (*) our agreement regarding the sale of the following goods/supply of the following service (*):

— Ordered on (DD-MM-YYYY):— Order number:

— Received on (DD-MM-YYYY):

— Name(s) of consumer(s)

— Consumer(s) address:

- IBAN bank account:

— Signature of consumer(s)

— Date(DD-MM-YYYY):

(*) Delete what is not applicable.