Refund policy
Right of withdrawal, return and refund policy:
Right of withdrawal:
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs (if applicable). Only the return costs are for your own account. Consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product will be returned with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, you can contact us at contact@klipoorbellen.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs (if applicable). Only the return costs are for your own account. Consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product will be returned with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, you can contact us at contact@klipoorbellen.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
Return and Refund Policy:
If something is missing with your order, is your order wrong or damaged? Please contact us within 14 days and we will help you return or replace your order as quickly as possible. After this period of 14 days, your order will be considered correct and received in perfect condition.
If you unexpectedly wish to return your order for any other reason, please contact us first. Returns will only be accepted when the following conditions are met:
- We have been contacted.
- A valid reason has been given for returning the product (the basic principle here is that you may only handle and inspect the product as you would in a store, this does not include bending materials/coming into contact with water/ wear due to multiple wear/ other actions that do not fall under the handling and inspection as he would be allowed to do in a shop).
- We have agreed to return the shipment.
The return costs are for your own account. We have a return period of 14 days. The refund will be passed on to the bank within 14 days.
