FAQ
Can I Klipoorbellen Also wear if I already have cavities/piercings?
Yes, you can wear them next to or over your current holes. For Klipoorbellen You do not need (extra) piercings.
Can I Klipoorbellen Wear if I don't have cavities/piercings yet?
Hell yes! All items in our webshop can be worn without leaving any (extra) holes.
I have an allergy to a certain material, its Klipoorbellen Then suitable?
Since Klipoorbellen Do not go through your skin, but clamp around your earlobe, they do not have the same effect on your skin as a normal piercing or piece of jewelry. All items in our webshop are therefore a very good solution for all kinds of allergies.
Doing Klipoorbellen Pain?
No, no, no, Klipoorbellen Of course take some getting used to, as it is different from a piercing. You may feel the Clip Earring a bit in the beginning, because you are not used to the Clip Earring yet, but this will be less after wearing it a few times (just like with a normal piercing). Our Klipoorbellen Are not supposed to hurt.
Please note, we have different types of closures in our webshop. In principle, all closures are suitable for all earlobes. It can sometimes happen that your earlobe is a bit thicker and therefore the push closures are a bit tighter. Do you have a somewhat thicker earlobe? Then we recommend you to Klipoorbellen With twist closures, so you can adjust them yourself.
Are the Klipoorbellen Also suitable for children?
Sure, our Klipoorbellen Are also often chosen by parents with children who like to earring. Sometimes the parents prefer not to do it (yet) or they first want to see if the kids really like it that much. Klipoorbellen Are a perfect solution for this! We also have a cool children's collection (click on "children's collection" in the main menu to see it.
I would like to wear earrings at my wedding but have no piercings, his Klipoorbellen Suitable for this?
Sure! For Klipoorbellen You don't need (extra) piercings, which makes them perfect for a special day or event. Also take a look at our special wedding collection! Click on "wedding collection" in the main menu to see our special wedding items.
What are the shipping costs?
These appear automatically during checkout after filling in your address details, we ship throughout Europe! We ship for free within the Netherlands. Belgium and Germany we share the costs with you and you pay €3.99, but shipping is also free for orders over €50!
Which countries do you ship to?
We ship throughout Europe.
How long does the shipment take?
Provided there is no delay at the postal companies, the following delivery times apply: The Netherlands: ordered before 15:00, next working day at home, Belgium & Germany: home ordered within 2-3 working days before 15.00. Rest of Europe: ordered before 15.00, home within 1-7 working days
I haven't received my order yet?
Have you not received your order after the above delivery time? Sorry for the inconvenience! Unfortunately, it can happen that there is a delay with our delivery services. Unfortunately this is beyond our control. Therefore, always wait 5 working days before contacting us. We can only switch with our delivery services about the missing/delayed shipment after 5 working days. Contact us after 5 working days and we will be happy to help you!
My order arrived incomplete/wrong/damaged, now what?
Unfortunately, it is possible that a product has been damaged during shipping or that something has gone wrong when you process your order. We apologize for the inconvenience! Please contact us so that we can find a solution together.
Can I just return/what are the return conditions?
No you can't just return your order. See below the return conditions:
1. Returns are only possible within 14 days of placing the order
2. Returns are only possible after you have requested this from us and you have received approval for this. The return request can be sent via the chat at the bottom right, the contact form or by email within 14 days after the order.
3. Returns are only accepted if the product has been received by us at the correct address within 5 working days after approval and if they have been returned in the same condition and in the same packaging.
4. Return costs & risk of loss/theft/damage during shipping are for the customer. We therefore recommend that you return it with track & trace.
What are the return costs?
Please read the return conditions before you return a package. The Return costs are borne by the customer. We recommend that you send it with track & trace, please read the above information with the return conditions and check with your postal company of your choice for the return.
When will I receive my money back to my bank account?
Please read the return conditions before you return a package. After receipt of the returned package, returns will be processed within 5 working days. When this is done you will receive an email and you can find the money in your bank account within 7 working days. Have you not received money in your bank account after 7 working days? Then please contact us.
Can I exchange something?
Exchange can only be done by submitting a return request and placing a new order. Indicate in the return request that you want to exchange.
What are the benefits of the newsletter?
When you register for the newsletter, you are the first to be aware of all new items, promotions and special events. You also receive benefits as a member, such as the special member sale discount codes & you can participate in the special member promotions.
I placed an order, but did not receive confirmation?
Oops, you're supposed to get that one! Have you checked your spam/junk mailbox yet? Isn't he in there? Please contact us and we will check whether your payment has been successful and your order has been placed!
I want to change my order or details, is this still possible?
Please contact us and we will let you know if this is still possible or if your package has already been sent.
Is there a guarantee on the products?
How sad he has sold out, please contact us to see if he is still in stock. You can receive a notification when it comes back into stock via the "notify me when available" button on the right side of the product page. Do you want to make a reservation? Then please contact us.
Which payment methods accepts Klipoorbellen.com ?
You can pay securely in our webshop and we have various payment methods. You can choose from iDeal, Bancontact, PayPal, MasterCard. You will see the payment methods at checkout.
What should I do if my payment failed?
Oops, this may happen. Check your bank account to see if an amount has been debited. When the payment is successful, we have also received an order. If you have not received your order after 5 working days, please contact us.
Will I also receive a confirmation of my payment?
Yes, you have placed an order! Then you will receive an order confirmation from us in your email. Have you not received it after an hour? Check your junk mailbox and spam box, they sometimes end up here. If they are not listed here either, please contact us.
If so, please contact us via the chebeon at the bottom right, via the contact form or via email: contact @ Klipoorbellen . Nl. We will help you as soon as possible.